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FAQ page


Here are our most commonly asked questions and answers about the SilkCards print marketing products. Or, you may find what you are looking for in our Customer Service area.

What file types are required?

Make sure your design files are in the following formats: psd, ai, eps, jpg, pdf.

What payment methods do you accept?

Local clients can pay cash, check or card. Online orders must use PayPal, credit or debit card.

How fast is production time for printing?

Every production time is listed on each product page. Times are only an estimate and not guaranteed.

What if my files are not high resolution quality?

Print ready files must be 300 dpi and include layered files if design enhancements are chosen for your order.

Do you offer graphic design services?

Yes, we would love to help you create an effective print marketing piece for your business! Contact us for quote.

Will I be able to reorder my same designs at a later date?

Yes, when you Create an Account, you can manage several features within the account management area of the site.

SilkCards.net FAQ - Contact us

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